Oh, Big Bertha...
Below are the dimensions of the product you will receive based off of the print size you order.
11x14 Print
Matted Dimensions - 16x20
Framed Dimensions - 12.7x15.7
16x20 Print:
Matted Dimensions - 20x24
Framed Dimensions - 17.7x21.7
20x30
Framed Dimensions - 21.x31.7
Refund, returns and exchanges will not be allowed unless there is an issue with the product when it arrives, as these made to order items.
If you have an issue with your order once recieved, please contact info@thecraftedchapter.com.
All orders ship via USPS Media Mail. Orders will be processed within 3-10 days of the order being placed, due to a lot of these being special order items. Once shipped most orders arrive within 2-5 business days.
If you need an order rushed, please contact info@thecraftedchapter.com and we will do our best to accommodate. Additional fees may apply.
Please note that shipping times are estimated. The Crafted Chapter cannot guarantee USPS shipping times and is not responsible for shipping delays, and/or lost shipments. If your order does not arrive within 2 weeks, please contact USPS.